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28 Most Important Manufacturing KPIs & Metrics

Do you need to track the manufacturing performance meticulously? Then, you need to know the essential manufacturing KPIs and metrics to analyze your manufacturing state.

As we developed our Manufacturing Dashboard templates for years, we also studied how to measure manufacturing performance and we prepared this guide to help you with manufacturing KPIs and how to use them.

What is kpi in manufacturing?

In general, KPI stands for Key Performance Indicator. A manufacturing kpi is a well-defined and measurable metric to track in order to improve the quality of production related services. In the manufacturing industry, there are many metrics you should analyse and optimize to improve the processes.

Why should you track manufacturing kpis?

Manufacturing is a very demanding industry and production related processes should be improved on a daily basis. That’s why you should be tracking and improving the most important manufacturing kpis regularly.

What are most important kpis in manufacturing?

There are lots of metrics and key performance indicators in manufacturing. So, choosing the right ones to focus on is critical. During our consulting studies in years, we’ve dealt with hundreds of different manufacturing kpis. Then we’ve worked on the data, eleminated and consolidated the metrics and listed down the 28 most important manufacturing kpis to track.

Manufacturing Metrics

1. On-Time Delivery to Commit 2. Manufacturing Cycle Time
3. Time to Make Changeovers 4. Yield
5. Customer Rejects (Returns) 6. Supplier’s Quality Incoming
7. Throughout 8. Capacity Utilization
9. Overall Equipment Effectiveness (OEE) 10. Schedule or Production Attainment
11. Customer Fill Rate (Perfect Delivery %) 12. Inventory Turnover Rate (Work-In-Process Only) WIP Inventory / Turns
13. Health and Safety Incidents 14. Environmental Incidents
15. Non-Compliance Events 16. Planned vs. Urgent Maintenance Orders
17. Downtime in Proportion to Operating Time 18. New Product Introduction
19. Engineering Change Order Cycle Time 20. Total Manufacturing Cost per Unit
21. Manufacturing Cost % of Revenue 22. Net Operating Profit
23. Productivity in Revenue per Employee 24. Contribustion margin (CM) / Weighted-Average Contribution Margin (WACM)
25. Return on Assets (ROA) 26. Energy Cost per Unit
27. Cash to Cash Cycle Time (CCC) 28. EBITDA

1. On-Time Delivery to Commit

Manufacturing Metrics / Customer Satisfaction / Cost / Transport / Delivery Management / Inventory Management

Unit:[%] PercentageIdeal Range:Close to 100%Lower The Better?:No

Description:Number project out of total were delivered on time can give a projection on the further estimations. Projects overestimated are calculated as on time, which can give a little false output value. If calculated just for one project it will just give the idea of percentage how fast project was completed in compare to the estimation. Based on that you can set a well estimated target.

Calculation Method / Formula:number of projects completed / number of sheduled projects to be completed

Should be High or Low?:If the number is much below 100, it is also good to calculate % of projects with overestimated time. That can give some lead for mistakes in estimation process itself.

Belongs To:Manufacturing KPI DashboardMetric Category:Responsiveness

2. Manufacturing Cycle Time

Manufacturing Metrics / Cost / Investment /Work Time Management / Work Efficiency / Equipment Efficiency

Unit:[Days]Ideal Range:TargetLower The Better?:Yes

Description:This is the average time needed to product of one unit from brining till the finish. It should not be misunderstood with lead time witch measures whole time step by step and makes a summary of all steps time. Cycle time is usually much shorter and depends on how good orchestrated manufacturing cells are.

Calculation Method / Formula: units production time / number of produced units

Should be High or Low?:Lowering the time depends on correctly analyzed and planned production steps. If number start to grow that may be caused by some unexpected issues or some production time outs.

Belongs To:Manufacturing KPI DashboardMetric Category:Responsiveness

3. Time to Make Changeovers

Manufacturing Metrics / Work Efficiency / Work Time Management

Unit:[Days]Ideal Range:TargetLower The Better?:Yes

Description:It is part of total downtime. It is measured time between last correctly produced part and start of the next one. It counts in three operations: clean, set up the position and start the production. There is plenty of methods for lean manufacturing and decreasing that time to minimum.

Calculation Method / Formula:clean up time + set up time+ start up tıme

Should be High or Low?:Depending on sector and produced part time may vary from minutes till days.

Belongs To:Manufacturing KPI DashboardMetric Category:Responsiveness

4. Yield

Manufacturing Metrics / Cost / Quality / Improvement Management / Product / Inventory

Unit:[%] PercentageIdeal Range:The higher the betterLower The Better?:No

Description:Yield is the percentage of the correctly manufactured goods (including the rework on the production line) to the total manufactured goods.

Calculation Method / Formula:Y = (I)(G) + (I)(1-G)(R)
I = planned production parts number
G = correct parts [%] R = reworked parts available for sale [%]

Should be High or Low?:You can increase the ratio by investing in rework processes and increasing quality of equipment, providing trainings for employees

Belongs To:Manufacturing KPI DashboardMetric Category:Quality

5. Customer Rejects (Returns)

Manufacturing Metrics / Customer Satisfaction / Brand Value / Quality / Cost

Unit:[%] PercentageIdeal Range:MinimumLower The Better?:Yes

Description:Rejected defects are the defects where the consumer states a problem, but the producer or developer didn’t detect that defect before delivering to the client. It is the comparison of undetected (rejected by client) to the total defects detected during production.

Calculation Method / Formula:The formula for weight of Rejected defects is (#Rejected Defects)/ #Total Defects.

Should be High or Low?:If the number is close to zero, the defected units can be fixed before going to client. Delivery of the defected parts can cost the company much more than increasing budget for the detection and prevention.

Belongs To:Manufacturing KPI DashboardMetric Category:Quality

6. Supplier’s Quality Incoming

Manufacturing Metrics / Quality / Brand Value / Cost / Investment

Unit:[%] PercentageIdeal Range:MinimumLower The Better?:Yes

Description:You can measure is as number of rejected supplies out of total orders. In that case your metrics target will be minimum, or you can measure it as a ratio of accepted incoming materials out of all and then your target will be maximum.

Calculation Method / Formula:Rejected/Total Order

Should be High or Low?:Growing ratio is a bad sign of your supplier’s products’ quality and can have a big impact on your additional costs due to customer complaints. You may consider other more expensive suppliers if that in the end could decrease your total costs.

Belongs To:Manufacturing KPI DashboardMetric Category:Quality

7. Throughout

Manufacturing Metrics / Inventory Management / Work Efficiency / Profitability / Capacity

Unit:[#] NumbersIdeal Range:TargetLower The Better?:No

Description:Throughput is the quantity of goods that company produce over a given time period. It does not mean only the capability of the production but the production that is impacted by capacity and market/client demand.

Calculation Method / Formula:(Total Units/Processing Time) x (Processing Time/Total Time) x (Good Units/Total Units) or in a shorter way (Good Units/Total Time)

Should be High or Low?:Depends on the market or the client demand. If the number is higher than the demand it might mean there is too many people working, to many equipment for not big enough work target.

Belongs To:Manufacturing KPI DashboardMetric Category:Efficiency

8. Capacity Utilization

Manufacturing Metrics / Work Efficiency / Cost / Equipment Efficiency / Work Time Management

Unit:[%] PercentageIdeal Range:Close to 100%Lower The Better?:No

Description:It is ratio between amount produced and amount that can be produced with owned resources (machines, employees).

Calculation Method / Formula:Actual level of output / Maximum Possible Output

Should be High or Low?:You may have some machines staying most of the time unused, due to the lower market demand or some of your contracts ended. You should be able to predict what the market demand will be or have some projects steeled in advance that will allow you to use your resources fully

Belongs To:Manufacturing KPI DashboardMetric Category:Efficiency

9. Overall Equipment Effectiveness (OEE)

Manufacturing Metrics / Work Efficiency / Cost / Equipment Efficiency / Work Time Management

Unit:[%] PercentageIdeal Range:Close to 100%Lower The Better?:No

Description:It measures the effectiveness of your equipment affected by other factors like downtimes, bad parts, cycle time and overall effectiveness of the operators. Time that is productive divided by the overall production time.

Calculation Method / Formula:(Good Parts Count × Ideal Cycle Time) / Planned Production Time

Should be High or Low?:To reach maximum 100% is rather impossible. It means you manufacturing only Good Parts, always as fast as possible, without any Downtime.

Belongs To:Manufacturing KPI DashboardMetric Category:Efficiency

10. Schedule or Production Attainment

Manufacturing Metrics / Work Efficiency / Cost / Equipment Efficiency / Work Time Management

Unit:[%] PercentageIdeal Range:Close to 100%Lower The Better?:No

Description:It measures number of produced units divided by target level of production within given time period.

Calculation Method / Formula:Actual Production /Planned Production

Should be High or Low?:Scheduling production should take into account downtime and average wasted time that is almost impossible to avoid so you can actually measure if the expectations are met. If the ratio is dropping down there might me some unexpected problems.

Belongs To:Manufacturing KPI DashboardMetric Category:Efficiency

11. Customer Fill Rate (Perfect Delivery %)

Manufacturing Metrics / Customer Satisfaction / Cost / Transport / Delivery Management / Inventory Management

Unit:[%] PercentageIdeal Range:Close to 100%Lower The Better?:No

Description:It is a percentage of goods immediately available from the stock or production line while the purchase order arrives out of all purchase orders.

Should be High or Low?:If the ratio goes down, you should work on your market demand projections. This metrics is important for building your brand. If your rate will be dropping, you may lose some of your current or potential customers.

Belongs To:Manufacturing KPI DashboardMetric Category:Efficiency

12. Inventory Turnover Rate (Work-In-Process Only) WIP Inventory / Turns

Manufacturing Metrics / Revenue / Inventory Management / Budget / Assets / Business Performance

Unit:[#] NumbersIdeal Range:TargetLower The Better?:No

Description:It shows how many times your company’s inventory of work in process materials move to completion and are replaced per month. It is calculated by dividing the total amount of the products which got out of the warehouse by the average inventory.

Calculation Method / Formula:Cost of goods used / average value of WIP materials

Should be High or Low?:The lower is the ratio the higher are costs of storage/warehouse.

Belongs To:Manufacturing KPI DashboardMetric Category:Reducing Inventory

13. Health and Safety Incidents

Manufacturing Metrics / Safety / Employee Satisfaction / Brand Value / Cost

Unit:[#] Units/ea.Ideal Range:MinimumLower The Better?:Yes

Description:This metrics is used to track number of accidents and check your H&S team effectiveness. You can see if through the time of implementation or improvement of H&S rules actually decrease the number of incidents.

Should be High or Low?:If the number of incidents drops it means your H&S team effectiveness is high. Of course, not all the accidents are possible to avoid but with a good H&S management this number can be decreased to minimum.

Belongs To:Manufacturing KPI DashboardMetric Category:Ensuring Compliance

14. Environmental Incidents

Manufacturing Metrics / Safety / Brand Value / Cost

Unit:[#] Units/ea.Ideal Range:0Lower The Better?:Yes

Description:Each sector can have this metrics defined a little differently. To main environmental accidents you can count oil leakage, accidental release of some dangerous chemicals to the ground, air or water. It is important to keep that metrics tracked and try to keep the number as low as possible.

Should be High or Low?:Informative metrics.

Belongs To:Manufacturing KPI DashboardMetric Category:Ensuring Compliance

15. Non-Compliance Events

Manufacturing Metrics / Operational Efficiency / Work Efficiency / Customer Satisfaction / Time Management

Unit:[#] Units/ea.Ideal Range:MinimumLower The Better?:Yes

Description:To the main compliance issues belong: wrong implementation, incorrect or missing description on the work instructions, not following security rules for passwords, firewalls, connecting private device to the company computers, information access given to larger audience than necessary, also your contractor’s noncompliance events that you cannot really secure. This metrics is uniquely hard to measure because many times those issues are not noticed until they cause some damage to your company.

Should be High or Low?:You should track the number and try to eliminate the possibility of repeating those events.

Belongs To:Manufacturing KPI DashboardMetric Category:Ensuring Compliance

16. Planned vs. Urgent Maintenance Orders

Manufacturing Metrics / Cost / Investment / Quality

Unit:[#] Units/ea.Ideal Range:MinimumLower The Better?:Yes

Description:Planned Maintenance should have the frequency high enough to be able to detect problem before it will cause the machine unexpected break. So, this is important to have the maintenance scheduled adequate to the machine and it is working time. However sometimes some unexpected situations can happen, and you should know which machines and how often requires urgent maintenance and save some of your resources for those events.

Should be High or Low?:Sometimes urgent maintenance are inevitable however correct maintenance planning and good working instructions can reduce this number.

Belongs To:Manufacturing KPI DashboardMetric Category:Reducing Maintenance

17. Downtime in Proportion to Operating Time

Manufacturing Metrics / Work Efficiency / Cost / Equipment Efficiency / Work Time Management

Unit:[%] PercentageIdeal Range:MinimumLower The Better?:Yes

Description:Downtime in general means nonproductive time when it is supposed to be a productive time. Usually it depends on electricity issues or some accidents. It is measured in compare to total working time. If the machines are supposed to work 24h/day then all the nonproductive time is count in, but if the working time daily is one shift then nonproductive time is counted only during the time of shift.

Calculation Method / Formula:down time / total working time (productive + nonproductive)

Should be High or Low?:If your ratio is too high, then you may reconsider to change your equipment. You should also compare the cost of maintenance old equipment. Right decision can be an advantage in the long term.

Belongs To:Manufacturing KPI DashboardMetric Category:Reducing Maintenance

18. New Product Introduction

Manufacturing Metrics / Product Investment / Budget Management / Cost / Sales

Unit:[#] Units/ea.Ideal Range:TargetLower The Better?:No

Description:You can measure this as a success rate in compare to expected return of investment or how often your company if launching new product.

Belongs To:Manufacturing KPI DashboardMetric Category:Flexibility & Innovation

19. Engineering Change Order Cycle Time

Manufacturing Metrics / Cost / Investment /Work Time Management / Work Efficiency

Unit:[Days]Ideal Range:TargetLower The Better?:Yes

Description:ECO is request for change of some production change. For example, new dimensions or materials are used. Time needed to adapt production line to manufacture according to the new requirements is the cycle time of ECO. Measured form the moment of the request was placed until the implementation is fully made.

Should be High or Low?:Depends on the type of change the time needed for ECO can be different but production planning engineers/managers should be able to estimate the time needed.

Belongs To:Manufacturing KPI DashboardMetric Category:Flexibility & Innovation

20. Total Manufacturing Cost per Unit

Manufacturing Metrics / Cost / Quality / Investment / Equipment Efficiency

Unit:[$] MonetaryIdeal Range:TargetLower The Better?:Yes

Description:Total cost of manufacturing a number of units in some given time divided by a number of units manufactured in that time. Main costs of manufacturing are materials, labor, and manufacturing overhead.

Calculation Method / Formula:Total Manufacturing Cost/Total Number of Items Manufactured

Should be High or Low?:You should be able to estimate a possible target based on manufacturing knowhow. If your estimations are wrong, you should check it with production planning engineers.

Belongs To:Manufacturing KPI DashboardMetric Category:Costs and Profitability

21. Manufacturing Cost % of Revenue

Manufacturing Metrics / Cost / Revenue / Equipment Efficiency / Work Efficiency

Unit:[%] PercentageIdeal Range:TargetLower The Better?:Yes

Description:You can track possibilities and influence of reducing manufacturing costs by cutting on some material or labor costs etc. However, it depends also on the success of your product sails.

Calculation Method / Formula:Total manuafacturing cost / overall revenue

Should be High or Low?:If the ratio is growing either there is lower market demand than expected or the costs of production are higher than expected.

Belongs To:Manufacturing KPI DashboardMetric Category:Costs and Profitability

22. Net Operating Profit

Manufacturing Metrics / Budget Management / Financial Performance / Revenue / Profitability / Sales

Unit:[$] MonetaryIdeal Range:Target (the higher the better)Lower The Better?:No

Description:This metrics shows financial performance of the company as level of generated profits from sales. Can be used to compare profitability between companies or industries. Counting total as operating revenue is important to understand how big percentage of the total income coming from your company’s main activity. This way you can see real productivity and profitability of the main business operations.

Calculation Method / Formula:Revenue coming from company’s primary business – COGS – Operating Expenses

Should be High or Low?:This metrics depending on many factors can be very suitable for measuring performance of the company, but it can also give false readings of real financial performance. Some of the companies

Belongs To:Manufacturing KPI DashboardMetric Category:Costs and Profitability

23. Productivity in Revenue per Employee

Manufacturing Metrics / Revenue / Financial Performance / Profitability / Sales

Unit:[$] MonetaryIdeal Range:The higher the betterLower The Better?:No

Description:This metrics can show you how efficient are your employees. You can estimate possible losses or additional income if you think about firing or hiring new employees. This is not one to one implication but can give you a good point of view while seeing changes between that metrics and a number of employees.

Calculation Method / Formula:Revenue – Total Expenses / FTE

Should be High or Low?:Mainly an informative value but you need to be careful how it changes. Maybe you have hired to many people for current situation or not enough, or maybe you are hiring new people for your new branch. Depend on that this number will be changing.

Belongs To:Manufacturing KPI DashboardMetric Category:Costs and Profitability

24. Contribustion margin (CM) / Weighted-Average Contribution Margin (WACM)

Manufacturing Metrics / Budget Management / Financial Performance / Revenue / Profitability

Unit:[$] MonetaryIdeal Range:Target (the higher the better)Lower The Better?:No

Description:It helps you to measures dependency on how your profits will grow with sales’ growth.

Calculation Method / Formula:Unit Revenue Price – Unit Variable Cost
or
(Total sales value – realted expenses value) / Number of sold units

Should be High or Low?:If the value is dropping, you may check if there are some of your products which profitability is much lower than the average and decide if it’s worth to keep products that decrease your results.

Belongs To:Manufacturing KPI DashboardMetric Category:Costs and Profitability

25. Return on Assets (ROA)

Manufacturing Metrics / Revenue / Budget Management / Financial Performance / Assets

Unit:[%] PercentageIdeal Range:Target (the higher the better)Lower The Better?:No

Description:It is one of the ways to measure how profitable is the company. You should not compare ROA of completely different companies, but you can see how your company is growing through the time and see if your company can make a well use out of the assets owned. Main assets of the manufacturing companies are usually land, buildings machines, workstations, trucks or computers.

Calculation Method / Formula:Net Profit / Total Assets

Should be High or Low?:The higher result the higher asset efficiency

Belongs To:Manufacturing KPI DashboardMetric Category:Costs and Profitability

26. Energy Cost per Unit

Manufacturing Metrics / Cost / Budget Management / Financial Performance

Unit:[$] MonetaryIdeal Range:MinimumLower The Better?:Yes

Description:Total cost of energy used to produce a number of units measured in given period of time (for example month) including machines, computers energy consumption but also lights, heating, AC etc. divided by the number of produced units. You can use this metrics to track how much this number is dropping depending on the production volume.

Calculation Method / Formula:Total energy expenses / total number of produced units

Should be High or Low?:Usually if you increase the production volume the average cost will drop down, that can be useful information for your calculation comparing to the market demand and actual reason to increase or not the volume.

Belongs To:Manufacturing KPI DashboardMetric Category:Costs and Profitability

27. Cash to Cash Cycle Time (CCC)

Manufacturing Metrics / Operational Efficiency / Financial Performance / Revenue / Profitability

Unit:[Days]Ideal Range:Lower The Better?:Yes

Description:It measures time needed to convert company investments into inventory and sales into cash.

Calculation Method / Formula:Sales Days + Inventory Days – Payable Days

Should be High or Low?:This metrics can allow you to manage your inventory and track your company development through the time.

Belongs To:Manufacturing KPI DashboardMetric Category:Costs and Profitability

28. EBITDA

Manufacturing Metrics / Budget Management / Financial Performance / Revenue / Profitability / Sales

Unit:[$] MonetaryIdeal Range:TargetLower The Better?:No

Description:Earnings Before Interest, Taxes, Depreciation and Amortization. Used to measure financial performance of the company as level of generated profits from sales. Can be used to compare profitability between companies or industries.

Calculation Method / Formula:Net Profit + Interest + Taxes + Depreciation + Amortization

Should be High or Low?:This metrics depending on many factors can be very suitable for measuring performance of the company, but it can also give false readings of real financial performance. Some of the companies

Belongs To:Manufacturing KPI DashboardMetric Category:Costs and Profitability

 

Below is the summary of Manufacturing KPI metrics:

Manufacturing-KPI-Metrics-Infographic-Image

Most Important KPIs for Different Industries

All industries have different dynamics hence various kpis are being tracked and measured. Below you can see the list of different sectors and areas where we have listed most important kpis for each of them.

Healthcare KPIs R&D KPIs
Real Estate KPIs Quality KPIs
Construction KPIs SaaS KPIs
Retail KPIs Procurement KPIs
CRM KPIs IT KPIs
Manufacturing KPIs Project Management KPIs
Supply Chain & Inventory KPIs Call Center KPIs
Digital Marketing KPIs HR KPIs
Finance KPIs Sales KPIs
Marketing KPIs General Management and Operational KPIs
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