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25 Most Important Real Estate KPIs & Metrics

Real Estate is a demanding and competitive industry and to get ahead, you need to track the overall state of your business. Of course, to do it correctly, learning the real estate KPIs and key metrics is a must.

In Someka, we are familiar with the real estate industry and we prepared Real Estate Dashboard templates for years. Here is our guide to the most used real estate key performance indicators. What are they and why are they important?

What is KPI in real estate?

A real estate KPI measures a critical aspect of your real estate business and it presents relative info about its overall conduct. It is also called a real estate key metric.

Why should you track real estate KPIs?

Measuring the performance of a real estate agency might be confusing because of so many different criteria that affect the state of the real estate agency. Therefore, applying real estate KPIs provides you with an easy way to track your real estate business’ operations. You can also use online forms to monitor your metrics.

What are the most important KPIs in real estate?

Real Estate KPIs are various and they should be chosen especially for your agency’s operations. You can select the right real estate metrics amongst the 25 most common real estate KPIs below.

Real Estate Metrics

Real Estate KPIs

1. Average commission per sale 2. Average commission per salesperson
3. Average dollar per square foot 4. Average sold price
5. Profitability per square foot 6. Net profit
7. Renting Costs 8. Rent-Ready Costs
9. Repair and Maintenance Costs 10. Number of visits per real estate sale
11. Rented space usage quality (RSUQ) 12. Sold homes inventory ratio
13. Vacancy rate 14. Revenue per square foot
15. Management efficiency 16. Absorption Rate
17. % Difference of asking and selling prices 18. Number of Days on Market
19. Conversion Rate (visitor to action) 20. Traffic source percentage
21. Web Visits / Website Traffic 22. Contacts
23. Buyer/Broker Agreements 24. Listing Agreements
25. Tenant Turnover

1. Average commission per sale

Real Estate Metrics / Revenue / Financial Strategies / Sales / Work Effectiveness

Unit:[$] MonetaryIdeal Range:TargetLower The Better?:No

Description:How much money a real estate company earns on average for one transaction. It can depend on the client target and extra services in the offer. May depends on trust and interaction with the client. Built label and professional look of the office, agents and the website.

Calculation Method / Formula:The total commission in a month (or a other period of time) / # of all transaction Real Estate office launched in that given time.

Should be High or Low?:Commission depends on the market standards and built label of your company.

Belongs To:Real Estate KPI DashboardMetric Category:Company Properties

2. Average commission per salesperson

Real Estate Metrics / Revenue / Financial Strategies / Sales / Work Effectiveness

Unit:[$] MonetaryIdeal Range:TargetLower The Better?:No

Description:This shows the average amount of money that each agent makes for all transactions during some given period of time. Most likely within a month. This may be depended on the qualifications of the agents and the marketing strategy.

Calculation Method / Formula:The total commission in a month (or a given time) / # of salespersons in the Real Estate office.

Should be High or Low?:If the numbers are going down it may be caused by some factors like a season or some new hired people without enough experience or some new competitors on the market.

Belongs To:Real Estate KPI DashboardMetric Category:Company Properties

3. Average dollar per square foot

Real Estate Metrics / Revenue / Market Demand / Work Effectiveness / Sales

Unit:[$] MonetaryIdeal Range:Lower The Better?:No

Description:It shows the average price per square foot of the real estate properties. The numbers usually within a period should growth. If there are no sudden changes in the market this number should also show us how prices are changing month* by month* (*or period of time)

Should be High or Low?:This is more an informative number.

Belongs To:Real Estate KPI DashboardMetric Category:Company Properties

4. Average sold price

Real Estate Metrics / Revenue / Work Effectiveness / Market Demand

Unit:[$] MonetaryIdeal Range:TargetLower The Better?:No

Description:That is the average sold home prices in a given period of time to understand direction of the market and how fast does it change.

Should be High or Low?:This is more an informative number.

Belongs To:Real Estate KPI DashboardMetric Category:Company Properties

5. Profitability per square foot

Real Estate Metrics / Revenue / Work Effectiveness / Market Demand / Profitability

Unit:[$] MonetaryIdeal Range:Lower The Better?:No

Description:It is the average net profit per square foot. It can give a hint on more profitable direction and market targeting but also to give some idea for further calculations depended on the size of estates interest on the market, time taken to be sold.

Calculation Method / Formula:Net Profit (in a month or given time ) / sum of the square foot of the estates which you earned a profit.

Should be High or Low?:If it goes down it may suggest bigger # of sold small houses or other small properties.

Belongs To:Real Estate KPI DashboardMetric Category:Company Properties

6. Net profit

Real Estate Metrics / Revenue / Financial Performance / Profitability

Unit:[$] MonetaryIdeal Range:TargetLower The Better?:No

Description:It is the total profit made at the end of the month. It is calculated as total income minus total costs including tax. It shows how profitable is your company month by month. Depend on the size of the company costs will not only grow but they might be quite complex to follow.

Calculation Method / Formula:Revenue – Total Expenses (taxes included)

Should be High or Low?:It may vary depending many factors, like time of the year, new competitors on the market etc. But in case dropping dangerously it may give a strong hint to study the reasons.

Belongs To:Real Estate KPI DashboardMetric Category:Company Properties

7. Renting Costs

Real Estate Metrics / Cost

Unit:[$] MonetaryIdeal Range:MinimumLower The Better?:Yes

Description:That is an average cost related to the renting process.

Belongs To:Real Estate KPI DashboardMetric Category:Cost-Effectiveness

8. Rent-Ready Costs

Real Estate Metrics / Cost

Unit:[$] MonetaryIdeal Range:MinimumLower The Better?:Yes

Description:It is the average cost of a single property to get prepared for renting.

Belongs To:Real Estate KPI DashboardMetric Category:Cost-Effectiveness

9. Repair and Maintenance Costs

Real Estate Metrics / Cost / Investment / Quality

Unit:[$] MonetaryIdeal Range:MinimumLower The Better?:Yes

Description:It is the average cost of the repair and maintenance of an estate for rent/rented.

Belongs To:Real Estate KPI DashboardMetric Category:Cost-Effectiveness

10. Number of visits per real estate sale

Real Estate Metrics / Work Effectiveness / Market Demand / Sales

Unit:[#] NumbersIdeal Range:OptimumLower The Better?:Yes

Description:This is the average number of times an agent shows the property to potential buyers before the property is being sold. This metrics shows an average, but it might have been divided by some category for example houses, locals, flats or experienced and new agents.

Should be High or Low?:If the number is growing the price of the estate might be overcalculated. However, if the number of visits is very close to 1 it might suggest increasing prices.

Belongs To:Real Estate KPI DashboardMetric Category:Property Management

11. Rented space usage quality (RSUQ)

Real Estate Metrics / Work Effectiveness / Market Demand / Quality

Unit:[%] PercentageIdeal Range:TargetLower The Better?:Yes

Description:It shows an average interest by size of an estate it is a number of customers visits a day divided by size of the rented estate. The value can be calculated in 2 different ways 1* Average RSUQ OR 2* Weighted average RSUQ

Calculation Method / Formula:1) Total visits / Total square feet of the house visited
2) Visit % (House A) / Square foot (House A) + Visit % (House B)/ Square foot (House B) + …

Should be High or Low?:Here the target might be different. If the average number of visits is close to 1 the overall result will be very good, but it might also mean that the prices could be higher.

Belongs To:Real Estate KPI DashboardMetric Category:Property Management

12. Sold homes inventory ratio

Real Estate Metrics / Revenue / Inventory Management / Budget / Assets / Business Performance

Unit:[%] PercentageIdeal Range:Lower The Better?:No

Description:This metrics tracks number of homes that were sold out of the total available estates in a given market. This can help track the market behavior and plan direction accordingly.

Calculation Method / Formula:# houses sold / Listed houses (or listed as for sale)

Should be High or Low?:Percentage of the sails may have a big impact on the future prices of the estates.

Belongs To:Real Estate KPI DashboardMetric Category:Property Management

13. Vacancy rate

Real Estate Metrics / Work Effectiveness / Market Demand / Revenue / Sales / Marketing

Unit:[%] PercentageIdeal Range:Lower The Better?:No

Description:This metrics tracks number of estates that have been rented over total available renting units. This can help track the market behavior and redefine prices or strategies.

Calculation Method / Formula:#Houses rented / Listed houses (or listed as for renting).

Should be High or Low?:Percentage of the ranting may have a big impact on the future prices of renting.

Belongs To:Real Estate KPI DashboardMetric Category:Property Management

14. Revenue per square foot

Real Estate Metrics / Revenue / Market Demand / Work Effectiveness / Sales

Unit:[$] MonetaryIdeal Range:Lower The Better?:No

Description:It is the average net revenue amount you gain per square foot. It can help with estimating the property value. This metrics will show how does the market changes during years or between seasons.

Should be High or Low?:This is informative metrics that can help with better evaluation of prices.

Belongs To:Real Estate KPI DashboardMetric Category:Property Management

15. Management efficiency

Real Estate Metrics / Revenue / Financial Strategies / Work Efficiency / Sales

Unit:[%] PercentageIdeal Range:TargetLower The Better?:No

Description:This metrics shows how efficient on average are your workers. It shows a number of sold/rent units in compare to number of hired people. It can show if more hired people increase the efficiency and higher number of people on which position may be better or worse.

Calculation Method / Formula:(The number of leased and/or sold houses) / number of staff.

Should be High or Low?:The higher number the better efficiency.

Belongs To:Real Estate KPI DashboardMetric Category:Property Management

16. Absorption Rate

Real Estate Metrics / Work Effectiveness / Market Demand / Revenue / Sales / Marketing

Unit:[%] PercentageIdeal Range:TargetLower The Better?:No

Description:This metrics shows a market demand related to the portfolio of your agency.

Calculation Method / Formula:# of Houses your real estate office sold / # Total Houses available in the region you determine.

Belongs To:Real Estate KPI DashboardMetric Category:Market

17. % Difference of asking and selling prices

Real Estate Metrics / Work Effectiveness / Market Demand / Revenue / Sales

Unit:[%] PercentageIdeal Range:TargetLower The Better?:Yes

Description:It is the % difference between intended and agreed sell price of the properties that the real estate agent sells. This may give an idea for example how big discount may lead to successful closing the deal.

Calculation Method / Formula:(Price (Ask) – Price (Sell)) / Price(Sell).

Should be High or Low?:There should be set some range between the house should be sold.

Belongs To:Real Estate KPI DashboardMetric Category:Market

18. Number of Days on Market

Real Estate Metrics / Work Effectiveness / Market Demand / Sales

Unit:[#] NumbersIdeal Range:TargetLower The Better?:Yes

Description:This is the average number of days a property remains in inventory (from listing to closing). It may indicate an interest and current situation on the market but also price evaluation both too high and too low.

Should be High or Low?:Target should be set close to minimum. Or balanced between days and possible income.

Belongs To:Real Estate KPI DashboardMetric Category:Market

19. Conversion Rate (visitor to action)

Real Estate Metrics / Sales / Marketing Effectiveness / Digital Marketing / Customer Value / Cost

Unit:[%] PercentageIdeal Range:The higher the betterLower The Better?:No

Description:This metrics counts percentage of Number of successful sales or rents in compare to number of visits. This number in compare to how fast it was sold can be used as one of the parameters for the property evaluation.

Calculation Method / Formula:# of successful actions / # of total visits.

Belongs To:Real Estate KPI DashboardMetric Category:Customer

20. Traffic source percentage

Real Estate Metrics / Marketing Strategies / Advertising / Marketing Effectiveness

Unit:[%] PercentageIdeal Range:TargetLower The Better?:Depends

Description:It is the percentage of referrals over total visits on your website. You can see the value of online advertising in compare to just standard website search engine. Based on that budget for the advertising/referring can be decided.

Calculation Method / Formula:(# referrals/ # total visits to your website)

Should be High or Low?:Target depends on profit from the investment in digital marketing.

Belongs To:Real Estate KPI DashboardMetric Category:Customer

21. Web Visits / Website Traffic

Real Estate Metrics / Marketing Strategies / Advertising / Marketing Effectiveness

Unit:[#] NumbersIdeal Range:The higher the betterLower The Better?:No

Description:It is the total number of web visits during given time/month

Should be High or Low?:Low number may suggest investment in some marketing.

Belongs To:Real Estate KPI DashboardMetric Category:Customer

22. Contacts

Real Estate Metrics / Customer Value / Sales / Work Effectiveness

Unit:[#] NumbersIdeal Range:The higher the betterLower The Better?:No

Description:It is the number of customer or potential customer you are in contact every month.

Should be High or Low?:Low number may suggest investment in some marketing.

Belongs To:Real Estate KPI DashboardMetric Category:Customer

23. Buyer/Broker Agreements

Real Estate Metrics / Sales / Work Effectiveness / Quality / Cost

Unit:[#] NumbersIdeal Range:The higher the betterLower The Better?:No

Description:The number of buyers who agreed to sing an exclusive contract with one of your agents. High number may indicate experienced agents and high ranking of your company among customers.

Belongs To:Real Estate KPI DashboardMetric Category:Customer

24. Listing Agreements

Real Estate Metrics / Customer Value / Sales / Work Effectiveness

Unit:[#] NumbersIdeal Range:The higher the betterLower The Better?:No

Description:The number of contracts signed between your agents and potential sellers and/or renters

Belongs To:Real Estate KPI DashboardMetric Category:Customer

25. Tenant Turnover

Real Estate Metrics / Customer Satisfaction / Cost / Market Demand

Unit:[%] PercentageIdeal Range:TargetLower The Better?:Yes

Description:It stands for Tenants who have moved out during the month (or a given time) over the total number of units in the same given place.

Calculation Method / Formula:# of Tenants who have moved out / # of Total units

Should be High or Low?: To big number may cost owners bigger loss but as many real estators say that turnover may allow for sufficient increase of rent price.

Belongs To:Real Estate KPI DashboardMetric Category:Customer

 

Below is the summary of Real Estate KPI metrics:

Real-Estate-KPI-Metrics-Infographic-Image

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