Healthcare KPI Dashboard Excel Template

Are you in the healthcare industry? And, do you want to track your key performance metrics? Then, this Healthcare KPI Dashboard Excel Template will help you to track what is missing and needs to be improved for measuring patient satisfaction.

In general, by researching some of the most important KPIs, there are 23 commonly used Healthcare KPI Metrics in Excel under 5 categories:

Then, let’s dive into each of them!

Healthcare KPI Dashboard Excel Template Features:

Firstly, the navigation menu enables you to switch between other worksheets and the last three buttons stand for Current Year Actual, Current Year Target, and Past Year Actual which you can input your values manually in this Excel Template.

Moreover, the Cumulative Calculation method, as well as the Lower is a Better option, are available to the user. Meanwhile, the Charts section will help you compare your data trends forming with the line chart. Furthermore, we aim to give you a clear visual representation of your hospital performance dashboard according to the selected metric.

Trends and Charts:

It is possible to track monthly cumulative performance per KPI metric in this section. With a doughnut chart, you can also see cumulative performance against your target.

Detailed Description of Healthcare KPI Metrics in Excel Template:

Time

Patient Wait Time for OR: This metric indicates the average amount of time a patient must wait between after admission and seeing a medical staff.

Average Hospital Stay: The average time period that your patients stay in the medical center.

ER Wait Time: Indicates the total wait time of patients until seeing a doctor.

ER Duration of Treatment: Indicates the total wait time until patients get into the ER room (ER wait time) and the duration of the first medical intervention.

Patient Follow-up: Indicates how long the patients were followed up after their visit to the facility.

Basically, please remember that you can add new KPIs to your dashboard in this Excel template.

Patient Satisfaction

Inpatient Satisfaction Rate: Indicates the rates of hospitalized patients.

Outpatient Satisfaction Rate: Indicates the rates of patients who just stay in the hospital to get examined.

Patient Confidentiality: This is the patient’s confidence ratio that indicates their medical records will be private and not seen by third-party people/organizations.

# of No Show Patients/Cancellation: Indicates the number of people who have not been examined at the hospital, missed or canceled their appointment.

Number of Patients per Medical Staff: Indicates the number of patients per medical staff.

Bed or Room Turnover Rate: An indication of how many beds are available per patient in a hospital. As a result, the hospital bed turnover rate would be equal to the number of discharges (including deaths) in a given time period / the number of beds in the hospital during that time period.

Costs

Average Treatment Costs: The average amount that a facility charges a patient for treatment.

Permanent Employee Wages: The value of wages paid to all full-time employees during the reporting period.

Avg. Insurance Claim Processing Cost: The total cash spent by a hospital on insurance claims.

Claims Denial Rate: The percentage of claims rejected by payers in a given period. The formula stands for; Total of Claims Denied/Total of Claims Submitted.

Furthermore, this Excel template lets you add new metrics to your KPI dashboard.

Hospital Success

Hospital Readmission Rate: This shows the number of patients returning to the facility because of incompetent practice.

Patient Safety: Indicates the percentage of patients being safe in the hospital.

A number of Referral Patients: The number of patients referred to different departments.

Medication Error Rate: The percentage of wrong treatment to patients.

Mortality/Death Ratio: The percentage of dead patients. Thus, the formula stands for; The total number of patient death in the facility/(Total number of patients discharged+ Total number of dead patients) *100.

Hospital Capacity/Properties

Bed Occupancy Rate: The proportion of hospital beds in use at any time. So, you can use this formula to calculate it; (utilized bed-days x 100)/available bed-days during the calendar year.

Number of Training for Employees: It shows the total number of training for employees in a facility.

The number of Media Mentions: The total number of news related to the facility.

Lastly, you can add new metrics or change the existing ones in this KPI dashboard template.

You should always track your KPI and also OKR (Objectives and Key Results) metrics for a sustainable healthcare business.

Healthcare KPI Dashboard Excel Template Features Summary:

• • Both Periodic and Accumulative analysis
  • 23 Most-Used Healthcare & Hospital KPI Metrics
  • Both Past year and Target Values Comparisons
  • Overview dashboard with visual charts as well
  • A simple design for presentations
  • Straightforward on-sheet directives
  • Excel 2010 and later versions compatibility
  • Windows and Mac Compatible
  • No download/installation is required.
  • Print-ready
  • No Visual Basic for Applications (VBA) Macros